Thank you for choosing Gymaddict! We are committed to providing a high-quality fitness experience. If you are not completely satisfied with your purchase, our fair and transparent refund policy is outlined below.
1. Subscription Refunds
Monthly Subscriptions – You can request a refund within 7 days of your purchase. If you are not happy with your subscription, we will process your refund quickly.
Quarterly & Annual Subscriptions – You can request a refund within 30 days of your initial purchase. After this period, the subscription fee is non-refundable.
2. Refund Eligibility
To qualify for a refund, you must:
Request the refund within the allowed period (7 days for monthly, 30 days for quarterly & annual).
Have followed our Terms of Service during your subscription.
Not have received a refund for the same plan before.
3. How to Request a Refund
Email us at [email protected] with your account details and the reason for your request. Our team will review your case and process the refund if eligible.
4. Refund Processing Time
Once approved, refunds are processed within 3 days. However, it may take longer for the amount to appear in your account, depending on your payment provider.
5. Exceptions
Technical Issues – If technical problems prevent you from using Gymaddict, contact us. We will try to fix the issue or offer a refund if needed.
Promotions & Discounts – Refunds do not apply to promotional or discounted purchases unless stated in the offer’s terms.
6. Changes to the Refund Policy
Gymaddict may update this Refund Policy at any time. Changes will be posted on this page, so please check back regularly.
7. Contact Us
If you have questions about our Refund Policy, reach out to us at [email protected].